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Edit a CRM activity

Goal

Update type, links, subject, due date, or details on an existing activity.

Who it is for

Clerk with crm.manage.

Preconditions

  • Activity is visible in your actor/view-all scope.

Steps

  1. Open Activities and choose the row → Edit activity (modal).
  2. Change Type, Party, Opportunity, Subject, Due, Details as needed.
  3. Save. Completing/cancelling is a separate lifecycle action (do not rely on edit alone to close work).

Result

List/calendar and related timelines show the updated activity.

BlueMatrix Help — product documentation for tenants