Edit a CRM lead
Goal
Update lead contact, qualification, source, status, and owner without leaving the record.
Who it is for
Clerk with crm.manage.
Preconditions
- Lead exists and is visible under your CRM access scope.
- Converted leads are historical — prefer party/opportunity follow-up after convert.
Steps
- Open the lead from Leads list/kanban (peek or full page).
- Click a field to edit it inline — Contact, Qualification, Source & status, Assignment, and Notes.
- Leave the field (or press Enter) to save. Status, owner, convert, and merge stay on the record actions.
Result
Lead fields refresh; status changes update lifecycle timestamps.