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Change a return authorization

Goal

Understand what you can change after an RMA exists.

Who it is for

return.manage for lifecycle actions.

What you can change

There is no document update API for header/lines after create. “Edit” in practice means:

  1. Open the RMA from the list.
  2. Use status transition actions allowed for the current state (approve, receive, inspect, restock, …).
  3. On inspect, set each line’s inspection_status (pending / passed / failed) and restock_decision (restock / scrap).

What you cannot change

  • Rewriting warehouse, reason, or line quantities on a saved RMA.
  • Skipping statuses (e.g. requested → restocked).

Result

The RMA advances; inventory posts only when you transition to restocked for restockable lines.

BlueMatrix Help — product documentation for tenants