Payment posting and follow-up

Goal

Understand how supplier payments post and how to follow up on allocations.

Who it is for

AP clerk with payments.manage / payments.view.

Preconditions

• Open posted bills (or known AP) for the supplier.
• Bank/cash account (or cheques) ready.
• Open period for the voucher date.

Steps — create (posts immediately)

1. Payments → New.
2. Select supplier, bank/cash (or cheque details), amount, and FX if needed.
3. Allocate to open bills — allocation cannot exceed bill or voucher remaining; amount must match sum of payment lines.
4. Save — VoucherService posts the payment immediately (no separate Post button).

Steps — follow-up

1. Open the voucher to review allocations and method.
2. Adjust allocations only when DocumentEditPolicy allows.
3. For mistakes after lock, coordinate a correcting voucher with accounting — do not delete posted history casually.

Result

AP is reduced and cash/bank moves on create; follow-up is allocation review, not a second post.

Hard stops

Unknown bank/document; allocation exceeds remaining; amount ≠ sum of lines; cheque coverage rules; period/posting failures.

Related

• Create
• Troubleshoot
• Purchase bills