Cashbox troubleshooting
Goal
Unblock cashbox CRUD and report runs.
Who it is for
Clerk and manager.
Common problems
| Symptom | Likely cause | What to do |
|---|---|---|
| Empty list | No cash-type accounts yet | New cashbox; also check Bank & Cash for type Cash |
| Cannot save | Missing bank.manage or validation | Fix permissions / required fields / unique code |
| Delete blocked | Has postings | Deactivate |
| Missing from transfers | Inactive | Set Active |
| Daily report empty / 422 | Missing cashbox or date range | Pick cashbox; set From / To on Cashbox reports |
| Looking for “Cashbox reports” here | Wrong screen | This help is the Cashboxes register — open Cashbox reports in nav |