Find CRM activities
Goal
Find open and historical activities in list or calendar mode.
Who it is for
Clerk with crm.view.
Preconditions
- Module crm;
crm.view. Actor scoping applies withoutcrm.view_all.
Steps
- Open CRM → Work → Activities.
- Use List or Calendar; Due tasks only / calendar filter shows open items with
due_at. - Filter by party, opportunity, status (Open / Completed / Cancelled), or due range.
- Open a row to complete, cancel, edit, or delete (
crm.manage). - Choose New activity to log work.
Result
You can see follow-ups due today and historical outreach.