Credit notes overview

Goal

Reverse or credit posted sales invoices without deleting history.

Key facts

• Standalone draft CN, or from a posted invoice.
• Post needs sales.post; restocks and reverses revenue/AR.
• Void only when there is no unapplied balance (allocate/refund first).
• Invoice Credit note action can create+post+settle a full reverse in one step.

Open

Trade → Credit notes.